Typically, orders are processed within 1-2 business days, and shipping times can range from 3-14 business days, including international orders. Additionally, express shipment is more expensive. How your shipment is transported might also affect how long the delivery procedure takes. Tracking numbers will be sent to you to keep track of your shipment.
How long does it take for a shipment to arrive?
What payment methods do you accept?
In-store payment terminals that support popular mobile payment methods like Apple Pay, Google Pay, and Samsung Pay are becoming more common. We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. You can make purchases using debit cards connected to bank accounts in most places just like you would with a credit card. You can view all accepted payment options during the checkout process.
Do you offer size guides?
We offer a size guide or size chart on their product sites to help you choose the right size. Based on your measurements, you may get the right size using this chart. Near the item's description, look for a "Size Chart" or "Find Your Fit" link. We are using standard-size chart lines for measurements.
What should I do if the payment is refused?
Double-check the payment information you entered. Make sure you have sufficient funds in your bank account or available credit on your credit card to cover the payment. Try a different payment method like a different credit card, a bank transfer, or a mobile payment app, or select cash on delivery(COD). Clear your browser's cookies and cache and try the payment again. If none of the above steps resolves the issue, contact the customer support of the retailer or service provider.
What should I do if I receive the incorrect goods?
Although we strive for excellence, occasionally incorrect things are dispatched from our warehouses. We apologize for any inconvenience this has caused, and our customer service staff is available to assist in making things right. Please contact our customer service staff by dialing this number (+91 9791345049) or mail us at (https://oxiv.store/support@oxiv.store) so that they can work to deliver your products to you as soon as possible.
What is your return policy?
The most accurate and current information on return policies for certain goods or services may be found on the retailer's or service provider's official website (https://oxiv.store/support@oxiv.store) or by getting in touch with our customer care (+91 9791345049). Some holiday return times may be extended. When returning an item, you may be required to produce proof of purchase, such as a receipt, or order confirmation email. “No return sale” products are not returnable or refundable. When purchasing apparel, always keep your receipts and documentation, as they will be required for any prospective returns or exchanges.
